mcv88 Privacy Policy

mcv88 ("we", "us", or "the platform") is an online entertainment and betting service operated for players in Bangladesh. We believe that protecting the privacy of your personal information is a core responsibility of ours.

This Privacy Policy ("Policy") describes how mcv88 collects your personal information, why it is collected, how it is used, with whom it is shared, and how it is kept secure. This Policy applies to all users of the mcv88.mom website — both registered members and unregistered visitors.

You must read this Policy in full before using the mcv88 platform. If any changes are made to this Policy, we will notify you via an announcement on the platform.

When you create an account on mcv88, log in, or contact us, you voluntarily provide the following information:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Payment details — bKash, Nagad, Rocket, or Upay account number
• A copy of your national ID or passport for identity verification (where applicable)
• Messages you write in support tickets or live chat

While you use the platform, our system automatically records certain technical data:

• IP address and device type (mobile, tablet, or desktop)
• Browser and operating system information
• List of pages visited and time spent
• Session cookies and log file data
• Referral source (which site you came from)
• Betting history and transaction records

mcv88 uses cookies to improve your experience. Cookies are small text files stored on your device. They remember your login state, show content based on your preferences, and help analyze site performance. You can disable cookies through your browser settings, though this may limit some site functionality.

mcv88 uses your information only for the following purposes:

• Account management: To create, verify, and keep your account secure.
• Transaction processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: To resolve your issues through live chat and email.
• Fraud prevention: To detect suspicious activity and ensure the security of the platform.
• Age verification: To ensure that only users aged 21 or above are served.
• Service improvement: To analyze usage patterns and enhance the platform experience.
• Communication: To send important updates, policy changes, or security-related notices.
• Responsible gaming: To identify unusual betting patterns and provide assistance where needed.

mcv88 does not sell your personal information to third parties or use it for advertising purposes.

We generally do not share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Payment service providers: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, and Upay.
• Technology partners: Technology service providers may have limited access to necessary information for the safe and uninterrupted operation of the site.
• Legal requirements: Where we are required to disclose information to fulfill legal obligations or comply with a court order.
• Fraud prevention: Information may need to be provided to relevant authorities in the investigation of financial crimes or platform misuse.

In all cases, mcv88 ensures that third parties only access the information they need and that they comply with appropriate confidentiality agreements.

mcv88 retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, we may retain certain information for a defined period for the following reasons:

• To fulfill legal obligations (financial transaction records are generally kept for the required period)
• For dispute resolution or claim handling
• To assist in fraud-related investigations
• To complete the secure deletion of data remaining in technical backup systems

Once these purposes are fulfilled, your information is securely and permanently deleted, or anonymized in a way that makes it impossible to identify you.

mcv88 is a platform strictly operated for users aged 21 and above. We do not knowingly collect information from or provide services to anyone under the age of 21.

If we become aware that a minor has registered on mcv88, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has created an account on mcv88, please contact us at [email protected].

The mcv88 platform uses third-party payment services such as bKash, Nagad, Rocket, and Upay to process transactions. These services have their own privacy policies, and your information on their platforms is governed by their respective policies.

mcv88 does not take responsibility for the privacy of your information on third-party platforms. We recommend that you read the privacy policies of these services.

Our game software providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, also follow their own data processing policies.

mcv88 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email
• By updating the "Last Updated" date at the top of this page

Continued use of mcv88 after any changes will be considered acceptance of the updated policy. If you do not agree with the new policy, please stop using the platform and contact us to close your account.

In brief, the key points of mcv88's Privacy Policy are:

• We only collect information that is necessary.
• Your information is not sold to third parties.
• All information is secured with SSL encryption.
• You have full rights over your information.
• Information from users under 21 is not collected.
• 24/7 live chat and email support are available.